NTI’s Leah Shaver chatted with CRST Chief People Officer Jenny Abernathy on the Taking the Hire Road podcast about the trends and themes that Abernathy is looking at for the year ahead and how the whiplash effects of the past few years are guiding the fleet’s recruiting and HR strategies in the coming months. That includes pivoting from the “recruiting at all costs” mentality from the past few years and instead putting an emphasis on retention. Abernathy also discusses the unique nature of hiring and retaining teams, how the industry can reach and engage with generational cohorts Millennials and Gen Z, and why fleets of all sizes should consider adding a Chief People Officer to their C-suite, among much else.