Second to drivers’ experiences at shipper and receiver facilities, auditing your drivers’ experience within your preferred truck stop networks should be a key pillar in promoting advocacy and appreciation for your professional drivers — and helping boost retention efforts industrywide.
Auditing your drivers’ experience at shippers’ facilities can strengthen relationships with both customers and drivers
From dwell times and restroom access to clear instructions for entering and exiting, ease of backing to the docks, and the way staff treats your drivers — performing regular audits of drivers’ experience with your shipper customers and their consignees can help strengthen your relationship with your customers and your drivers.
In the spirit of yearlong appreciation for drivers and their causes, here are 10 suggestions NTI is offering every fleet to consider and implement in their own way to express appreciation and celebration for professional drivers all 52 weeks of the year.
Investing in and supporting truck drivers’ health is foundational to showing driver appreciation year around
One of the most critical and foundational ways that motor carriers can show appreciation for drivers’ lives and their livelihoods is to build effective health and wellness programs that educate drivers on personal health, support them in making better decisions, and treat driver health as a team effort.
Do your recruiters know what sets you apart? Are they effectively selling your company’s message? Are they equipped to answer drivers’ questions accurately and clearly?